Check Your Balance and Data Usage
You can check your Bcengi balance and data usage anytime through the online portal. You can check your balance in the Bcengi app for iPhone or Android, or in your account on the web.
How to Check Your Balance
- Go to travel.bcengi.com
- Log in with your email
- Your current balance is displayed on the main dashboard
- Click on your eSIM for detailed usage information
Understanding Data Usage
- Usage updates every hour: there is a 1-hour delay between actual usage and what the portal shows
- Charges are per kilobyte (KB): although rates are shown per GB for easy comparison
- Country-specific rates: You can see per-country usage breakdown in your account
What the Usage Page Shows
- Current balance in USD
- Total data used across all countries
- Per-country breakdown of data consumption and charges
- Auto-Refill status and recent refill history
Usage Tracking Tips
- Check your balance before traveling to make sure you have enough funds
- Enable Auto-Refill so you never run out mid-trip
- Use your phone's built-in data monitor for real-time tracking (the portal has a 1-hour delay)
Check Usage From Your Phone
- iPhone: Settings → Cellular → scroll down to see data used per line. Note: this tracks since last reset, not current billing period.
- Android: Settings → Network & Internet → SIMs → [Bcengi] → Data usage
Bcengi TravelPass is a pay-as-you-go eSIM: you only pay for data you use, with no bundles, no expiry, and no contracts. One eSIM works in 200+ countries.
Ready to stay connected on your next trip? Get your Bcengi eSIM at bcengi.com. Set up in minutes, pay only for what you use.
