5G Issues — Why Switching to 4G Often Fixes eSIM Problems
5G networks are still being built out globally. In many countries, 5G coverage exists in city centers but drops off quickly. If your eSIM shows a 5G signal but pages will not load, try switching to 4G/LTE.
Why 5G Can Cause Issues
- Spotty coverage: 5G coverage is inconsistent in many countries, especially outside major cities
- Network handoff failures: Your phone may lock onto a weak 5G signal instead of a strong 4G one
- Carrier compatibility: Not all carrier agreements include 5G access for roaming eSIMs
How to Switch to 4G/LTE
iPhone
- Go to Settings → Cellular
- Tap your Bcengi eSIM line
- Tap Voice & Data
- Select LTE instead of 5G Auto or 5G On
Android
- Go to Settings → Network & Internet → SIMs
- Select your Bcengi eSIM
- Tap Preferred network type
- Select 4G/LTE
Samsung
- Go to Settings → Connections → Mobile Networks
- Tap Network Mode
- Select LTE/3G/2G (auto connect) instead of 5G/LTE/3G/2G
When to Switch Back to 5G
You can switch back to 5G when you are in a major city with confirmed 5G coverage, or when you return home. 4G/LTE provides speeds of 10–100 Mbps, which is more than enough for streaming, video calls, and browsing.
Bcengi TravelPass is a pay-as-you-go eSIM — you only pay for data you use, with no bundles, no expiry, and no contracts. One eSIM works in 200+ countries.
Ready to stay connected on your next trip? Get your Bcengi eSIM at bcengi.com — set up in minutes, pay only for what you use.
