Transfer Your eSIM to a New Phone
When you get a new phone, your Bcengi eSIM needs to be transferred. Your balance is tied to your account, not the eSIM profile, so no money is ever lost during a transfer.
How It Works
An eSIM profile is tied to one device at a time. To move it to a new phone, the old profile must be released and a new one installed on the new device. Your balance, usage history, and account settings remain unchanged.
Step 1: Remove the eSIM From Your Old Phone
iPhone
- Go to Settings → Cellular
- Tap on your Bcengi eSIM line
- Tap Remove eSIM (or Delete eSIM)
- Confirm removal
Android / Samsung
- Go to Settings → Network & Internet → SIMs (Samsung: Connections → SIM Manager)
- Select the Bcengi eSIM
- Tap Delete or Remove
- Confirm
Step 2: Get a New QR Code
- Log in at travel.bcengi.com
- Go to your eSIM detail page
- Click eSIM QR & Info
- A new QR code will be generated for your new device
If the portal does not show a new QR code, contact support@bcengi.com and request a device transfer. Include your account email and new phone model.
Step 3: Install on Your New Phone
- Make sure your new phone is eSIM-compatible and carrier-unlocked
- Connect to WiFi
- Scan the QR code
- Enable Data Roaming and set Bcengi as your data line
- Android: Set APN to globaldata if needed
Bcengi TravelPass is a pay-as-you-go eSIM — you only pay for data you use, with no bundles, no expiry, and no contracts. One eSIM works in 200+ countries.
Ready to stay connected on your next trip? Get your Bcengi eSIM at bcengi.com — set up in minutes, pay only for what you use.
