落地后 eSIM 无法连接——快速解决方法

刚落地——eSIM 无法连接

您在出行前已安装好 eSIM，飞机落地后却无法连接网络。这种情况很正常——手机需要一点时间来搜索并注册到当地网络。请按以下步骤操作。

快速解决方法（适用于 90% 的情况）

关闭飞行模式（如果飞行途中开启了飞行模式，请先将其关闭）
为您的 Bcengi eSIM 开启数据漫游：
- iPhone：设置 → 蜂窝网络 → [Bcengi 线路] → 数据漫游 → 开启
- Android：设置 → 网络和互联网 → SIM 卡 → [Bcengi] → 数据漫游 → 开启
将 Bcengi 设为数据线路：
- iPhone：设置 → 蜂窝网络 → 蜂窝数据 → 选择 Bcengi
- Android：设置 → SIM 卡 → 移动数据 → Bcengi
等待 1–2 分钟——手机正在搜索可用网络

若 2 分钟后仍无法连接

将飞行模式开启，等待 15 秒后再关闭
这将强制手机重新搜索网络
再等待一分钟

若仍然无效

重启手机（完全关机，等待 10 秒后再开机）
重启后，确认数据漫游仍处于开启状态，且 Bcengi 为数据线路
Android 用户：请确认 APN 已设置为 globaldata

依然无法使用？

请在 travel.bcengi.com 查看您的余额——余额为 $0 将无法连接网络
请确认您的手机已解锁运营商限制
尝试将网络选择设置为自动
请携带所在国家及设备型号信息，联系 support@bcengi.com 获取支持

Bcengi TravelPass 是一款按需付费的 eSIM——您只需为实际使用的流量付费，无套餐限制、无有效期、无合约。一张 eSIM 支持 200 多个国家和地区。

准备好在下次旅途中保持网络畅通了吗？ 立即前往 bcengi.com 获取您的 Bcengi eSIM——几分钟即可完成设置，按实际用量付费。

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About Bcengi

Bcengi is a global eSIM connectivity platform built around one simple idea: connectivity should behave like a utility, not a disposable product. Instead of expiring bundles or daily roaming fees, Bcengi provides a reusable, pay-as-you-go eSIM that works across countries and trips, charging only for what’s used.

For individuals, Bcengi TravelPass delivers seamless global connectivity with a single eSIM that never expires. Travelers install once, reuse it across 200+ countries, and avoid guessing how much data they’ll need or wasting unused balances. Learn More about TravelPass

For organizations, Bcengi WorkPass extends the same foundation to enterprise travel. Businesses can provision eSIMs instantly, centralize billing, and apply usage policies and budgets—turning roaming from an unmanaged expense into a controlled resource. Learn More about WorkPass

For resellers, Bcengi AgentPass lets travel agencies and distribution partners resell global eSIM connectivity under their own brand, with flexible pricing and simple distribution tools. Learn more about AgentPass.

For partners and affiliates, Bcengi’s Affiliate Program enables publishers, creators, and platforms to earn recurring commissions by referring users to Bcengi’s global eSIM services. Learn more about the Affiliate Program.