如何暂停或取消您的 eSIM 服务

暂停或取消您的 eSIM

暂时不出行？您可以暂停 eSIM 服务，以停止任何自动扣费。您的余额将安全保留，随时可以恢复使用。

暂停 eSIM

登录 travel.bcengi.com
进入您的 eSIM 详情页
点击 Manage eSIM
选择 Pause eSIM

暂停期间：

不会产生任何流量费用
不会触发自动充值扣费
您的余额将被保留，永不过期
eSIM 将不会连接任何网络

恢复 eSIM

登录 travel.bcengi.com
进入您的 eSIM 详情页
点击 Resume eSIM（或 Unpause）
您的 eSIM 将在一两分钟内重新开始连接网络

您需要取消服务吗？

Bcengi 采用按量付费模式，没有传统意义上的取消流程。无订阅费、无月费、无合约。如果您没有使用流量，就不会产生任何费用。您的余额永不过期。

如需停止自动扣费，请关闭自动充值
如需确保零使用记录，请暂停 eSIM

退款政策

eSIM 一经安装并使用，所有购买均不可退款。但由于您的余额永不过期，您可以在未来任何一次出行中继续使用。如果您尚未安装或使用 eSIM，请联系 support@bcengi.com 了解退款选项。

Bcengi TravelPass 是一款按量付费的 eSIM——您只需为实际使用的流量付费，无套餐限制、不过期、无合约。一张 eSIM 覆盖全球 200 多个国家和地区。

准备好在下次旅行中保持畅联了吗？ 立即前往 bcengi.com 获取您的 Bcengi eSIM——数分钟即可完成设置，按用量付费。

Ready to Travel Without Limits?

Stay connected in 200+ countries with one reusable eSIM that never expires. No bundles, no wasted data—just simple pay-as-you-go rates wherever you go.

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About Bcengi

Bcengi is a global eSIM connectivity platform built around one simple idea: connectivity should behave like a utility, not a disposable product. Instead of expiring bundles or daily roaming fees, Bcengi provides a reusable, pay-as-you-go eSIM that works across countries and trips, charging only for what’s used.

For individuals, Bcengi TravelPass delivers seamless global connectivity with a single eSIM that never expires. Travelers install once, reuse it across 200+ countries, and avoid guessing how much data they’ll need or wasting unused balances. Learn More about TravelPass

For organizations, Bcengi WorkPass extends the same foundation to enterprise travel. Businesses can provision eSIMs instantly, centralize billing, and apply usage policies and budgets—turning roaming from an unmanaged expense into a controlled resource. Learn More about WorkPass

For resellers, Bcengi AgentPass lets travel agencies and distribution partners resell global eSIM connectivity under their own brand, with flexible pricing and simple distribution tools. Learn more about AgentPass.

For partners and affiliates, Bcengi’s Affiliate Program enables publishers, creators, and platforms to earn recurring commissions by referring users to Bcengi’s global eSIM services. Learn more about the Affiliate Program.